Customer Service Agent

U.S based company is hiring! We are seeking people-oriented individuals to join us as Customer Service Bilingual Agents. If you’re looking to build meaningful working connections and speak English and Spanish fluently you have the skills and experience to help us succeed, we want to work with you!

You’ll be a part of creating and delivering amazing customer experiences through multiple channels: calls, chats, and emails. Helping the customers book appointments, answer general questions, and fill complaints.

The ideal candidate will have:

  • Excellent verbal and written English communication skills

  • High school diploma

  • Experience in customer care

  • Problem-solving ability and effective decision-making skills

  • Strong customer service orientation

  • Chat experience is a plus

  • Basic PC keyboarding skills

Technical Requirements (Laptop/Desktop):

  • Processor: At least Intel i3 6th Gen/AMD Ryzen 5 3rd Gen/MAC OS Intel i5 6th Gen

  • At least Memory: RAM 8GB

  • At least Windows 10

  • At least 30mbps Postpaid Internet speed

• 100% remote work.

• Schedule of up to 40 hrs per week.